Protecting Your Personal Information

At Sportfithub (“we,” “us,” “our”) and Sportfithub.com (referred to as the “Site” or the “Service”), we are dedicated to safeguarding your personal information. We highly value your privacy, and this Privacy Policy outlines how we collect and utilize the personal data you provide when using our website. We kindly request that you carefully review our Privacy Policy and reach out to us directly if you have any questions. Please note that this policy may undergo periodic updates. To ensure your satisfaction with any changes made, we recommend checking this page periodically.

Methods of Collecting or Obtaining Personal Information About You

At Sportfithub, we gather personal data that pertains to you. This refers to any information about an individual that enables their identification. This data is solely obtained from you when you voluntarily provide it to us. It can occur through various means, including your use of our website and its features, direct contact with us via email, phone, written correspondence, or social media, placing orders for goods and services, or any other channels through which you provide personal information.

Information Received About You from Third Parties

In addition to the data collected directly from you, we may also receive information about you from third parties. These sources can include our affiliates, business partners, credit and fraud checking agencies (where authorized or permitted by law), as well as third parties with whom we have not had prior contact.

Personal Information Collected or Obtained About You

The personal information we collect or obtain about you encompasses various details, including:

• Your name
• Your email address
• Your address
• Your phone number
• Your payment information (e.g., credit or debit card details)
• Your IP address
• Information about your device (e.g., device type and browser)
• Information regarding your website usage (e.g., pages viewed, timestamps, and clicked links)
• Information pertaining to your mobile device (such as geographical location)

Information Provided by You

When you reach out to us via email, we collect your name, email address, and any additional details you provide.
If you use the contact form on our website, we gather the following information:

• Your name
• Email address

Furthermore, we collect any other information you choose to share with us, including optional details such as:

• Phone number
• Address

When you make a purchase for goods or services through our website, we collect the following information:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Company name (if applicable)
• Payment details

We also collect any other optional information you provide to us through optional fields.

Use and Sharing of Personal Information

At Sportfithub.com, we utilize and, where applicable, share your personal information for the following purposes:

• Engaging in transactions: We may use your personal information, such as your name, physical address, telephone number, email address, and company, to facilitate transactions with you. This includes contacting you regarding your order.
• Processing transactions: All payment operations are conducted exclusively through the secure servers of our trusted payment service providers. We are only permitted to retain a record of your deposit and withdrawal history, as well as limited payment information such as the last four digits of your credit card and the bank issuer. This transaction data is processed to fulfill orders, provide services, and maintain accurate transaction records. The legal basis for this processing is the performance of a contract between you, other users, and our company, as well as our legitimate interests in properly managing our website and business.
• Providing support and services: Your personal information may be used to offer support or other services that you have requested. This includes product updates, patches, fixes, and other relevant communications.
• Tailoring marketing and responding to requests: We may utilize information from your order, Sporter.com profile, or specified preferences to provide you with notifications about new product releases, service developments, or to respond directly to your information requests. In certain cases, we may share your contact information with selected partners who offer complementary products or services, but only if you agree. Please review the privacy policies of these partners for further information on their interactions with you.
• Content selection and website improvement: To enhance your browsing experience on our website, we may use your personal information, including data collected from site navigation, electronic protocols, and cookies (including third-party cookies). This helps us create and personalize website content, improve website quality, facilitate smooth website usage (e.g., navigation, login process, shopping cart management), enhance security, track marketing campaign effectiveness, and evaluate page response rates.

Please note that for the purposes mentioned above, your personal information may be transferred, accessed, and stored globally as necessary.

Retention of Your Personal Information

We strive to retain your personal information for no longer than necessary. The duration of retention depends on various factors, including:

Purpose of processing: We consider whether it is necessary to continue storing your information in order to fulfill our contractual obligations to you or for our legitimate interests.
Legal obligations: We assess whether there are any legal requirements that oblige us to continue processing your information, such as record-keeping obligations imposed by applicable laws.
Legal basis: We evaluate whether there is a legal basis to continue processing your personal information, such as your explicit consent.

Regarding enquiries or requests you submit to us, we retain your information for the time required to address and resolve your enquiry. Additionally, we keep your information for an additional six months before deleting it.

Rest assured that once the applicable retention periods have elapsed, we will securely dispose of or anonymize your personal information in accordance with our data protection policies and procedures.

Our Use of Cookies and Similar Technologies

At Sportfithub, we utilize cookies and similar technologies on our website to enhance your browsing experience and gather information about our users. Cookies are data files sent from a website to a browser, recording various details about website visitors.

Please note that you have the option to adjust your browser settings and reject certain or all cookies used on our website. However, be aware that this may affect your ability to fully utilize our website or access all of its features.

To better understand user engagement and interactions with our website, we employ Google Analytics. For insights into how Google Analytics collects and processes data through cookies, kindly refer to Google’s privacy policy. You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout

Changes to Our Privacy Policy

We may update our Privacy Policy periodically, without prior notice to you. If necessary by law, we will notify you of any such changes by posting a notice on our website and/or by publishing an updated version of the Privacy Policy with a new effective date clearly stated at the beginning. Any processing of your personal information will be governed by the practices outlined in the revised Privacy Policy from its stated effective date onwards.

If we intend to use your personal information for a new purpose that differs from the original purpose(s) for which it was collected, we will provide you with relevant information regarding the new purpose and any other necessary details. In such cases, we will obtain your consent if required before using your personal information for the new purpose.

Changes to Your Information

To ensure the accuracy and currency of the information we hold about you, kindly inform us promptly of any changes to your information, including personal details. This will allow us to keep our records updated and maintain the accuracy of the information we hold about you.

Contact Us

We appreciate your inquiries or feedback regarding our Privacy Policy. Please feel free to reach out to us using our contact form or by sending an email to info@sportfithub.com. We are here to assist you and address any concerns you may have.